Phocas has a new user documentation site. This site will be retired soon.

Skip to end of metadata
Go to start of metadata

You are viewing an old version of this page. View the current version.

Compare with Current View Page History

Version 1 Next »

This step and the next one influences what your users see in Phocas and how they are able to conduct analysis, so it is worth spending some time thinking about what structure will make sense for your business. You can map some data, build a database and see what it’s like in Phocas. If it's not what you want, you can go back and modify your design. It's quite common for experienced administrators to revise their design to get it just right.

After you add raw data files in the Stream section of your database, each column of data has a red dot above it, to indicate that it is not mapped to the database. The next step in the design process is to map (match) these data columns to their respective component (Dimensions, Properties, Measures or Date) in the database.

When you map a data column to the appropriate database component, the dot turns blue and an initial displays in it, to show what it has been mapped to (for example, ‘D' for dimension, 'P’ for property and so on). The name of the mapped item displays next to the dot.

Notes about mapping

  • If you are using a pre-loaded design, there will be some placeholder items in the Dimensions and Measures sections. These items will guide you when you start mapping the data in your transaction file.

  • If no date is mapped, Designer will default to today's date.

  • If no measures are mapped, designer creates a single 'value' measure (with a value of 1).

  • A property cannot have the same name as a measure.

  • The order in which properties are mapped, and their naming convention, will affect the results that users see when using the Map charts (Marker, Circle and Heat) in Analytics. Notes about naming: Country 'AUS' does not map. Use 'AU' or 'Australia'. Use 'Due date' not 'Date due'. To test mappable properties enter the string into https://www.openstreetmap.org.

Map the date

  1. Drag and drop the applicable Moment (Date) column heading into the Date section.

    Designer checks the data type of the Moment (Date) column in the data file:
    If it the data type is correct, the Edit button on the Date component is disabled. Skip to step 3.
    If the data type is NOT correct, the Edit button on the Date component is enabled. You need to change the date format to match the format of the Moment (Date) column. Proceed to step 2.

  2. (If applicable, see previous step) Change the date format: Click the Edit button on the Date component, then select the required date format from the list and click Save. For example, if the dates in the file are in the format of date/month/year, such as 01/03/2020, you need to select the corresponding date format in Designer, which is dd/mm/yyyy.

  3. Set how much data you want to include in each database build:

    • All time - All of the historical data that is available.

    • The past - Apply a filter to the historical data to determine how much data is included. For example, you might want to maintain only 2 years or 6 months of historical data at all times. This filter works on the calendar year (Jan - Dec), so the current period is added to that selected timeframe. For example, if you select 2 Years and today is June, you will get the full two prior calendar years plus the 6 months of the current calendar year.

Map the dimensions, properties and measures (manually)

Drag and drop each* data column heading into the appropriate section: Dimensions, Properties or Measures.

For example, in the following image, the first four data columns have been mapped and the Value data column is being mapped to the Measures section.

*With the exception of the Date column. You can map all the columns now or do some later, depending on how much information you need in your database initially.

Use existing mappings for a new data file

If you already have mapped data in your database, you can add more data files to the databases taking advantage of some time-saving options. See Add (connect) data to a database.

Unmap or delete mapped items

The act of dragging and dropping a column creates both the structure and mapping at the same time. If you make a mistake or change your mind, you can remove the mapping (unmap the item). Depending on the situation, if you unmap an item, the structure still remains. You can delete the structure, unless the value has a foreign mapping. The results are explained in the following example. 

Unmap an item

The blue border around an item means that Value has been mapped from the raw data file that displays in the stream section at the bottom of your screen.

Click the X on the item to remove the mapping.

There are three potential outcomes for the item:

  • It becomes unmapped and deleted; it will disappear completely.

  • It becomes unmapped but the structure remains (see point 2 below).

  • It becomes unmapped but a foreign mapping remains - see point 3 below.

Delete the structure

In this situation, the blue border is gone, signifying that the item is not mapped (you won't see it in Phocas after building the database). Value exists only as a structural element.

This is often the case when a template or a previous design is used. The structure serves as a placeholder, awaiting a future mapping.

Click the Delete button to permanently delete the structure.

Identify foreign mapping

A blue dot next to an item name means it is mapped from a different raw data source - not the one that displays in the stream section at the bottom of your screen.

There is no ability to unmap or delete this foreign mapping here. You need to locate the correct raw data file (it could be in another stream, or a different raw data file in the current stream).

Clicking the X only removes the mapping between the data column and the database component. If you deleting an entire stream (in the lower part of the screen) causes you to lose whatever mapping you have done, so take care when using delete.

Troubleshooting: Mapping warnings

Designer expects all dimensions and properties to be Text and all measures to be a Number but that might not always be the case for your data files. If the data types do not match, you will get a warning in the data column header. You can click this warning icon to display the message.

To resolve the issue, click the Edit button in the mapped item and change the data type.

For example, the PhoneCall data is a number but when it was mapped to the Properties section, the system expected the data type to be Text, so you change it to Number.

Troubleshooting: Missing raw data

Even if you have the ideal database design, it is possible for raw data files to get moved, deleted or renamed, which could cause a build error. In Designer, if there is a mismatch between the design and raw data, the streams that have missing raw data will be red and an error similar to that in the following image will display.

Click OK to close the error message. Hover over the data file tabs to display the name of the missing data.

To resolve the issue, you have the following options:

  • Restore: Put the missing raw data item back. This could mean re-uploading it, re-syncing it and checking the file name.  

  • Replace: Drag a new raw data file on top of the missing red file. The file will turn blue again and any existing mappings will be retained. See Replace.

  • Remove: If it is no longer needed, you can remove the red raw data file by clicking the X.


Are you in the process of designing a database? You can either proceed to save your design and build your database to see what it’s like so far, or customize the database components first.

On this page

  • No labels