To If you are an administrator with the Logs permission, you can access the Administration > Logs page, where you can view system-wide logs select Administration > Logs.
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Most administrators will see the following log types. Users logged in as 'phocas' user will see an additional 'Audit log' option in the list.
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Error log
The error log lists a summary of errors. More information about an error can be displayed by clicking the link in the 'Detail' column.
activity and error logs.
Click the Phocas menu button > Administration > Logs. By default, the Logs page displays a list of errors but you can change your view of the Logs page to quickly access specific types of logs.
Build - Summary of the database builds, including the start and end time, status and failure reason, if applicable.
Error - Summary of errors, including the time the error occurred, type of error, detail,
Query log
about queries e.g., time, whether a chart, period they were in, selections made,Sync log
- Time
- User
- Source
- Type
- Items
- Warning
- Error
- Detail
- Duration
- Version
Subscription log
- Time
- User name
- Database
- Favorite
- Type
- Size
- Sent
- Detail
Audit log (only for admins signed in as 'phocas' user)
Users logged in with the 'phocas' user account can also access an Audit log, which captures-system wide information including details of user creation and changes to passwords, profiles etc, integrations and changes to databases.
Event type, date/time and user are listed, along with details including:
- CREATED: Records details about the creation of a new user.
- UPDATED: Changes to password, administrator, group, territory and profile. For all except password, the old and new values are retained.
- DATABASE ADDED: Shows the physical database name and the restriction, if any, that applied.
- DATABASE UPDATED: Changes to a user's database settings. Records the physical database and the details of the restriction.
- DATABASE DELETED: Records the database name that was removed from a user. Note: The database isn't deleted; it is just removed from the user's available list of databases. It will still be available to other users. Details of the 'From' and 'To' fields are truncated at 50 characters; for a detailed view of the change click on the 'From' or 'To' link.
INTEGRATION RUN: Records details about an integration that has been run (for example, updating an account in CRM). An additional column lists the name of the user who ran the integration.