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Only users logged in with the 'phocas' user account can see the Audit log.

Audit log

Event type, date/time and user are listed, along with details including:

  • CREATED: Records details about the creation of a new user.
  • UPDATED: Changes to password, administrator, group, territory and profile. For all except password, the old and new values are retained.
  • DATABASE ADDED: Shows the physical database name and the restriction, if any, that applied. 
  • DATABASE UPDATED: Changes to a user's database settings. Records the physical database and the details of the restriction.
  • DATABASE DELETED: Records the database name that was removed from a user. Note: The database isn't deleted; it is just removed from the user's available list of databases. It will still be available to other users.
  • Details of the 'From' and 'To' fields are truncated at 50 characters; for a detailed view of the change click on the 'From' or 'To' link. 

  • INTEGRATION RUN: Records details about an integration that has been run (for example, updating an account in CRM). An additional column lists the name of the user who ran the integration.

Filter audit log

  • The Database drop down allows the list to be filtered to a particular database. 
  • The User drop down allows filtering by user.

Clear audit log

  • The audit log can be cleared by selecting Purge.

Error log

The error log lists a summary of errors, as shown below. More information about an error can be displayed by clicking the link in the 'Detail' column.

This opens a screen containing detailed information about the error.

The error log can be cleared by selecting Purge.

If you are an administrator with the Logs permission, you can access the Administration > Logs page, where you can view system-wide activity and error logs.

Click the Phocas menu button > Administration > Logs. By default, the Logs page displays a list of errors but you can change your view of the Logs page to quickly access specific types of logs.

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  • Build - Summary of the database builds, including the start and end time, status and failure reason, if applicable.

  • Error - Summary of errors, including the time the error occurred, type of error, detail, URL browser. Click the link in the Detail column to view more information about an error.

  • Query - Summary of queries, including the time the query was run, user, database, mode, dimension and period.

  • Subscription - Summary of subscription activity, including the time, user, database, favorite name, type and email address subscribed.

  • Sync - Summary of Sync events, including the time the event occurred, user, sync source, type and version of Phocas.

To manually refresh a log, for example, if you want to see results after running a process, click the Refresh button in the top left corner or F5 on your keyboard.

Administrators with special access can purge (delete) logs.

Related page

Monitor individual user activity