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To view system-wide logs select Administration > Logs.

 


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Most administrators will see the following log types. Users with high-level access will see an additional 'Audit log' option in the list.

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Error log

Summary of errors, e.g., time the error occurred, type of error, detail, url, browser. More information about an error can be displayed by clicking the link in the 'Detail' column.

Query log

Summary of queries: Time the query was run, user, database, mode, dimension, whether the query was a chart, period, selections made.

Sync log

Summary of Sync events: Time the event occurred, user, sync source, type, items, warning, error, detail, duration, version of Phocas at the time.

Subscription log

Summary of subscription activity: time, user, database, favorite name, type (e.g., csv), email address subscribed, size, sent, detail. 

Refresh

You can manually refresh a log (e.g., if you want to see results after running a process) using the Refresh button or F5 on your keyboard.

Purging logs

Purging is only available to administrators with special access.