Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

One of the most useful tools in Phocas is the Focus button, which isolates selected data and retains selections as you drill further down into your analysis. Use this in conjunction with some simple data selection techniques to answer your data questions.

Table of Contents
maxLevel3
minLevel2
excludeSelecting on a touch device

Info
iconfalse
titleRelated articles

Select data 

Select a row 

Click the row number to select a whole row. The selected row will turn blue. To deselect a row of data, click the row number again and the row will return to white.

Image Removed

Select multiple rows 

Either:

  • Click on individual row numbers, in any order,
  • click and drag your mouse across multiple rows, or
  • click a row number, hold down the shift key, and then click another row number. Both rows, and all rows in between will be selected, and will turn blue.

To deselect multiple rows click on a row number or click and drag your mouse across multiple rows, starting on a blue row. You can Reset to deselect everything. Note this will also reset other settings that you have applied to the grid.  

Invert your selections

Select a row (or rows) as described above, then right-click > Inverse selections. Your original selections will become de-selected, and everything else will be selected.

Select all rows 

Click the top left grid square to select all the rows. Click again to deselect.  You can also use right-click > select all and right-click > select none.  

Image Removed 

'Focus' to isolate selections

Selecting Focus isolates your selection and removes all other data from the grid. When you focus, any totals or averages shown will only relate to your focused rows of data.  

To to this, select the row, or rows, of data you want to isolate and then select the Focus button: 

Image Removed  

The number of rows you have focused on will be shown in brackets on the blue dimension button.  

Image Removed

Copy data from Phocas 

You can copy rows of data or individual cells from Phocas to paste into another application, e.g., Excel. Either right-click > copy, or select a row or cell and then CTRL+C (or CMD+C on a Mac). Also see Export data.

View count, sum and average  

Select an individual cell, or series of cells, to see the following information in the grid footer: 

  • a count of selected entities, or cells
  • the sum of selected cells (if they contain numerical data)
  • the average of the selected cells (if they contain numerical data).

Your administrator may turn off permission to view count, sum and average via your profile setting. (Administrators see Choose what users can do in the Phocas grid).

Image Removed

Exclude data from analysis 

If you want to exclude certain entities from your analysis on the grid, you can use choose to Exclude selections. This essentially is a type of 'Focus' that uses a 'not equal to' selection. Note that you can also use 'not equal to' in Advanced search.

  1. Select entities that you want to exclude.
  2. Right-click and select 'Exclude Selections'.

When a 'not equal to' selection is active on a dimension, it is displayed with an exclamation mark on the dimension button and on the status bar. 

Image Removed

Example - remove very large customers from analysis using 'exclude selections' 

The grid below shows customers for the last three months. The top four customers each have significantly higher sales than any of the other customers, so we want to look further into our results without them in the picture. 

  • Select the top four customers.
  • Right-click and choose Exclude selections. 
    Image Removed

    The grid updates without those customers. The status bar and the dimension button will show the number of excluded selections with an exclamation mark. Clearing the ‘X’ next to the dimension will display the excluded selections.

     

    Image Removed

    Exclude rows is not available when two or more properties are selected without a code, or when there is an existing 'Or' group selection on the dimension. 

    Clear and reset

    Excerpt

    Clearing

    Once a row has been focused on, a 'clear' option (shown with an 'X') appears to the right of the relevant dimension, as shown below. Clicking the 'X' will 'unfocus' whatever has been focused on in that particular dimension. You don't need to have the relevant dimension active in order to clear. 

    Image Removed

    If a search has been applied, you will see an asterisk in the dimension button, as shown below. Clear works the same here - clicking the 'X' will remove those searches.

    Image Removed

    To retain your selections 

    To retain your selections, but bring the other rows back into view, click on the top left grid square before clearing. All rows will reappear, but your previous selections will still be highlighted. Note: Your selections may not always appear on the screen, as they may be listed on another page. You can click through the pages using the arrows at the bottom of the grid. 

    Resetting  

    Use Reset, shown below, to cancel an existing analysis and start again.  

    Image Removed  

    Reset will clear all focused dimensions and deselect selections. Most buttons will revert to their default settings. 

    Panel

    What Reset does and doesn't do: overview

    It does reset: 

    • Anything that has been focussed on
    • Mode (back to the default)
    • Properties (back to the default)
    • Measures (back to the default)
    • Activity Filter (back to the default)
    • Format
    • Kind (back to the default)
    • Basic Search
    • Advanced Search
    • Quick Filter
    • Options > Hide Dimensions
    • Options > Hide Status
    • Options > Monochrome Exports
    • Favorites and Alerts. That is, it doesn't take you back to the original favorite or alert - instead it removes the favorite /alert title and replaces it with the title of the relevant database, and then follows all the other rules in these lists. 

    It doesn't reset: 

  • Period 
  • Stream
  • Locked Selections
  • Doesn't clear any text in the search box
  • Dimension (i.e. reset leaves you in your current dimension and doesn't take you back to the summary dimension)
  • Options > Show Others
  • Options > Totals as Average
  • Options > Show Net Zero
  • Options > Hide Total
  • Options > Month To Date
  • Additional Transaction Mode Properties 

    When you open Analytics, a Summary view of the data in the underlying database displays in the grid. From this high-level overview, you can drill down into the lower levels of detail to understand what is happening in your business.

    The first step is to filter the data. You can then select and focus on specific data to deepen your analysis. You can repeat these steps and take other actions to deepen your analysis - you can drill all the way down into the transactions.

    As you drill down into the data, the number of records in the grid decreases. The filters you apply display across the top of the grid, so you can track where you are and follow your train of thought, all the way down until you find the answers to your questions.

    The following two examples outline how you can use a combination of the Analytics features to drill down into your data. You can find detailed instructions in the related pages.

    Expand
    titleExample 1: Answer a question - what is the reason for the decrease in sales revenue?

    You are analyzing your Sales database and see there is a decrease in revenue compared to last year. Firstly, you want to find out which Sales Reps are performing worse this year compared to last year.

    1. Click the Sales Rep dimension to filter the data by Sales Rep.

    2. Click Mode > Variance to change the grid into Variance mode.

    3. Click the Variance column two times to sort the data by the variance in descending order.

      Image Added

    You have identified the Sales Reps, now you want to know what key products are involved.

    1. Select the rows of those Sales Reps, for example the top six.

    2. Click the Item Class (Product) dimension.

      Image Added

    You identified the products, now you want to know which customers are involved.

    1. Select the rows of those products, for example the top two.

    2. Click the Customer dimension.

    At this stage, you have applied two filters to the data and are looking at a third dimension.

    Image Added

    You have identified the customers but you want to take a closer look at those with the lowest sales.

    1. Select the rows of those customers, for example the top three, then click the Focus button.

      Image Added
    2. Click Mode > Transaction.

    You can now see the transactions (lowest level of detail) for those customers, including the order and invoice numbers. But you need more information. Where are these customers based? Who is their Sales Rep?

    1. Click Properties and select Territory (Region) and Sales Rep.

    2. Click Measures and select Quantity and Local Margin.

      Image Added

    You have added columns to the grid to get even more information, so now you can examine the data. For example, you might want to sort by Quantity or Margin in descending order, to see which Sales Rep is making the lowest quantity transactions or earning the lowest margin per sale.

    You found the answer to your question - it’s time to take action. You can speak to the Sales Reps in question to find out what’s happening. Perhaps you need to manage their performance or initiate a new sales strategy.

    Expand
    titleExample 2: Get insights on customers to see if their pattern of behavior is changing

    You want to find out if there are any customers whose pattern of behavior is changing, in particular, declining monthly sales (buying less products month on month). Firstly, you want to find out if there are any such customers.

    1. Ensure the grid is in Period mode (click Mode > Period).

    2. Click the Customer dimension to filter the data by customer.

    You have over 13,700 customers, so you need to narrow down the list before you can find the pattern of behavior. You can filter the data in the grid by condition.

    1. Scroll across to the November (current month) column and right-click > Nov 2022 LESS THAN > Oct 2022.

      Image Added

      Now the grid displays only the customers whose sales in November were less than in October (the previous month). You need to filter a few more times to find the pattern.

    2. Right-click the October column and click Oct 2022 LESS THAN > Sep 2022. Now the grid displays only the customers whose sales are in November < October and October < September.

    3. Right-click the September column and click Sep 2022 LESS THAN > Aug 2022. Now the grid displays only the customers whose sales are in November < October, October < September, and September < August.

    You now have filtered the data to display a list of 64 customers that exhibit the behavior you are concerned about. The filters you applied display in the header above the grid.

    Image Added

    Next, you want to find out what products are involved.

    1. Click the Item Class (Product) dimension.

    2. Select the top two products and click the Focus button.

      Image Added

    You can now see a summary of sales for those two products in a trend over time but now you want to compare each customer side by side across those products.

    1. Select the two product rows and click the Matrix button.

    2. Click the Customer dimension.

    You can now see the customers with their total sales, along with the sales for each of the two products.

    Image Added

    From here, there are several paths you can take, for example:

    • You can browse the records in the grid to find customers whose product mix is off. For example, if customers typically buy the same amount of each product but one product value is higher than the other, the sales values are out of balance.

    • You can look for movements. Click Mode > Matrix Variance. For those customers, you can now see what the total change is from this year to last year and what the change is within each product class. Scroll through the data to identify substantial movements. For example, there might be customers whose sales are up overall but down in one product class. There might be customers whose sales are down overall and most of the decline is from one product class.

    You got some insights into the behavior of your customers, it’s time to take action. You have the opportunity to interrupt this declining trend in sales now before it is too late and you lose the customers. You might want to change the current sales strategy or implement other initiatives to stimulate sales.